MANAGING CONFLICT PROACTIVELY HELPS AVOID DIFFERENCES SPILLING OVER INTO FULL BLOWN DISPUTES

摘要

If you know your people well, identifying potential conflict in the workplace is relatively simple. If a member of your team is unhappy typically their behaviour, mannerisms and general demeanour will change.rnThe issue may be nothing to do with work but it is worth noting if someone becomes quieter than usual, doesn't contribute in meetings as they usually do, stops going out to lunch with colleagues, starts taking days off...rnThere are a myriad of small signs indicating a problem and it is always worthwhile following through by having a quiet, informal 'chat' to see if you can help.