Let's reinvent the human side of management

摘要

In 2004, London Business School's (LBS's) late Sumantra Ghoshal wrote a celebrated article called 'Bad Management Theories are Destroying Good Management Practices'. To prevent future Enrons, Ghoshal arrestingly began, business schools didn't need to create new courses. They just needed to stop teaching a lot of old ones. Why were managers at companies like Enron, WorldCom and Parmalat doing things that destroyed their companies and their own legitimacy? It wasn't that they had become evil, Ghoshal reasoned. Instead, he argued, they were shooting themselves (and their companies) in the foot because of their own beliefs, and in particular the assumptions that management was based on: individual self-interest, the primacy of shareholders, the conviction that companies were a second-best alternative to markets and should as far as possible act like them.