The European tooling industry is strongly as ever confronted with the turbulent global economic environment. As a sole focus on price and technical feasibility does not lead to sustainable competitive advantages, toolmakers need to find new ways for differentiation. A promising approach are industrial product service systems but the lack of local presence and the small company sizes complicate the delivery of such services to global customers. Web-based collaboration platforms can link toolmakers to build up a stable network of partners around the globe and help to maintain competitive advantages. These platforms include toolmaker, tool user, tool owner and service provider for global service provision in the tooling industry. The concept of this platform and their features are presented in this paper.
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