Benchmarking, Best-Practice Transfer Help RRP Reduce Maintenance Costs

摘要

RRP recognized that it had significant scope for improving maintenance procedures and practices and reducing costs. The company drew on Shell Global Solutions' experience of best practices and change programs from refining and other industries to examine its maintenance processes and introduce new procedures such as using risk-based methodologies and decision-making tools. The best-in-class program has helped deliver a step change in business performance and culture that is expected to help reduce RRP's annual maintenance costs by 30%. This reduction required cultural and attitudinal changes throughout the organization and was made possible by company staff taking ownership of the changes and through a carefully planned change management program.