Warehousing and shipping conditions vary widely throughout the world. So the best way to reduce the potential for product damage is to know common practices in new markets into which you're shipping. Some of these practices might surprise you. For example, automated handling equipment available in more developed economies might not be as prevalent in less economically developed nations. So if you're shipping, say, appliances to India or China, you may have to familiarize yourself with such new performance tests as "walking on appliances," "carrying on the back," and "setting down from the back"-aka, "dropping." We'll come back to these in a minute.
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