Marketers say Comdata not moving to resolve overbilling dispute

摘要

Comdata says it's working closely with marketers to resolve claims that it overbilled them for satellite equipment after they converted to Pacific Pride's Smart Lock system. But a number of marketers who claim they were burned by Comdata say they have heard nothing from the firm over their VSAT contracts.rnPacific Pride required its franchisees switch to its Smart Lock fuel site management system in 1999. To do so, marketers had to install VSAT equipment, which Comdata agreed to provide in partnership with Pacific Pride. Comdata drew up contracts with marketers and charged them $ 150/mo with the understanding that after five years the marketer would own the equipment and just pay a bandwidth fee of about $75/mo.