Editorial

摘要

When Prime Minister Gordon Brown visited Sherburn-in-Elmet Library and Information Centre in North Yorkshire, he paid tribute to the range of services available in one place. The Centre incorporates a children's centre, district council services, Citizens , Advice Bureau, Credit Union facilities as well as the library. Gordon Brown described it as a full community service and a model for the future. The paper from Niels Ole Pors analyses the introduction of citizen services in public libraries in Denmark. It reports on a study employing interviews with library staff, administrative staff and citizen service users. Amongst the findings is the indication that it is frequent library visitors who use citizen services most in the library and it is considered convenient rather than extremely important.