Business-Critical PCs for SMBs: The New Mobility

摘要

EACS Ltd., an award-winning IT solutions provider located not far from London, has a history that can be divided neatly into two eras: Before Wireless and After Wireless. EACS' managing director, Mike Dearlove, sums up his life in the Before Wireless era: "Whenever I left the office I was constantly concerned about keeping in touch. When I went into a customer meeting, I would turn off my mobile phone, and then later I'd try to catch up by listening to a long, time-consuming sequence of voice-mail messages." Dearlove goes on to describe what life is like today for EACS staff members who are equipped with wide-area wireless capability: "With our wireless notebooks and Pocket PCs, we can be out of the office and still keep in constant touch with our business operations. I can check my wireless e-mail throughout the day and quickly respond to questions and updates from our sales, technical and administrative staff. I can also be very responsive to queries from customers and partners on a virtually 24 x 7 basis." As can be seen at EACS and other leading SMBs around the world, wireless computing is rapidly becoming a business-critical dimension to IT, letting SMBs leverage their precious internal human and information resources in ways that would have been unthinkable just a few years ago.