Unified Communications Applications

摘要

This paper defines Unified Communications (UC) applications as communications applications with high added values implemented by combining various communication tools or combining communication tools and task management systems. Here, the added values consist of the saving in routine tasks made possible by the above combinations and the resulting improvement in productivity. In this field, NEC is focusing on accelerating individual business programs by linking task management systems and communication tools and decreasing the frequency of inter-process delays caused by human intervention in the task process. This paper discusses actual examples and the UC applications produced by such combinations.