During the first installment of this series, I introduced a call center scenario and showed a screen-population (screen pop) implementation through the connected sockets that utilized the asynchronous TCP sockets supported by Silverlight.rnThe screen pop was implemented through a simulated call dispatcher that picked up a call from an internal queue and pushed notifications through the previously accepted socket connection cached in a generic list on the server. Here I will conclude by implementing application security, integrating with business services, and implementing cross-domain policies for Web services and application partitioning. The logical architecture of the call center application is shown in Figure 1.
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