Sounds silly, doesn't it? But it happens.rnThe customer drops the car off with a note saying, "Air not working." You end up spinning your wheels for hours looking for a technical problem, only to find that the driver never pressed the little blue button with the snowflake on it.rn"Good communication with your customer is critical to successful A/C service, and one of several essential steps you should take before you start working on the A/C system in any vehicle", suggests Peter Coll, Sales Manager for Neutronics Inc, an industry leader in innovative A/C service tools. Coll adds, "The keys to profitable A/C work are based on knowledge, good business practice, and proper equipment."
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