While the first day of summer doesn't officially happen until June 21, the bountiful days of summer are coming. The world of automotive typically experiences a boom in the four or so months of summer that can rival the other eight months of the year. There is air-conditioning work, overheating vehicles and clients preparing for trips by catching up on their needed maintenance. Our srvice advisor instructor, Randy Somers, trained more than 1,000 advisors just last year, and I heard a great story sitting in his classroom. Here's his story.
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