MULTIPLE FACTORS IDENTIFIED FOR SWR PERFORMANCE DECLINE HOLDEN FINGERS BASINGSTOKE MOVE AS A CULPRIT

摘要

THE LONG-TERM decline in operational performance on the South Western Railway network is due to a multitude of factors, according to a report by former East Coast Chairman Michael Holden. In the analysis, carried out by Mr Holden in conjunction with Atkins, it is noted that Public Performance Measure (PPM) Moving Annual Average (MAA) fell from 93.9% in January 2011 to 84.2% in March 2018. This is despite the timetable remaining largely static over this time, with the only substantial change being longer trains on suburban services. The most significant PPM fall of 6% occurred in the two years to April 2018. The report notes the increase in delay minutes has been driven by growth in reactionary delay, suggesting the railway has become harder to operate.