Maintenance At American Eagle Outfitters

摘要

Two years ago, American Eagle Outfitters (AEO) opened a new 1.6-million-square-foot distribution center in Hazle Township, Pa. Highly automated and designed to handle AEO's omni-channel needs, it replaced an older, more conventional facility in Warrendale, Pa., near Pittsburgh. Given all of the technology and software in the new DC, Brian Poveromo, senior facility and maintenance manager, had a choice to make: Outsource the maintenance to a third party or develop an in-house team. Poveromo says the choice was simple. "We considered outsourcing for one hot minute and that was about it," he says. "When it comes to flexibility and adaptability, we think we are best situated to service our buildings, and I'm blessed with a maintenance team that takes ownership of the property."