Eliminate Variations for Repeated Tasks

摘要

It can be more difficult to eliminate variations in often-repeated tasks that people perform. If you haven't provided guidance to help them learn how to perform their tasks, it's likely that each person performing the task does it differently-and it's likely that one of them is performing it more efficiently than the others. Getting several people to buy into a more efficient process after they've been doing it a different way can be difficult.