Supporting the next generation of public services: partnerships and a digital fabric

摘要

Critical to delivering essential services and providing support to communities across the country, local authorities are a vital aspect of our lives. Placed under considerable pressure by the coronavirus pandemic, they're now tasked with reinvigorating those same communities, bringing growth and jobs to each area, while providing inclusive opportunities for all. Before the pandemic, local authorities were already recognising the positive impact technology can have in connecting people, supporting businesses, and bonding communities, but there's no doubt that the last 18 months have seen digital adoption accelerate. Technology has empowered local authorities to keep delivering vital services and now there's an opportunity to expand its reach to benefit more people and bring new growth. What's needed is a digital fabric, an underlying foundation built on converged connectivity - fixed and mobile - that supports an overlay of devices, data, skills and applications. This digital fabric can help drive better social and economic outcomes, such as inclusive growth, productivity, green recovery, while supporting better access to health & wellbeing services. In other words, it will enable the next generation of digital services.