Cumbria CC has managed to balance process-driven procure and people-driven relationships with its new ICT partnership. Cook, head of ICT at Cumbria CC explains how... The conundrum of selecting an ICT strategic partner is that the procurement process is paper-driven, while a genuine partnership is all about the development of relationships. Last week, at Cumbria CC, councillors approved a deal to make Agilisys the strategic ICT partner. Having gone through the process of selecting a partner, Cumbria CC has managed to resolve this fundamental tension and clarify its requirements, reduce the quoted prices, and generate organisation-wide excitement for the impending changes... and stick to a tight procurement timetable.
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