Smarter public services for a smarter planet.

摘要

We're continually reminded of the public sector's size and cost but few fully understand how complex its task has become.From the unborjp child to the largest corporation, each of us has a direct and enduring relationship with government. We rely on it for a vast range of services, from emptying our bins to protecting us from harm. We expect it to listen to our concerns and treat us fairly. And in our sophisticated consumer society, we're increasingly vocal about the quality of its services and how much we are prepared to pay for them.