Should workforce change put HR heads in the driving seat?

摘要

There is virtually no facet of local government and the wider public sector which does not involve workforce issues. Change programmes are meaningless without staff involvement. The much-quoted phrase 'cultural obstacles' is a euphemism for employees not being on board with whatever change is being proposed by management. The word 'transformation' is only another word for getting staff to do things differently. Even long-awaited health and social care integration stumbles on the different terms and conditions in the two sectors.