A Small Business Commits a Fatal Error

摘要

Companies like to deal with local businesses, if at all possible. These small concerns usually provide extra services and quick deliveries which larger companies cannot match. The owner and his employees are often your neighbors, active in local community affairs and easier to relate to on a personal basis. We had been doing business for many years with Citnalta, a pseudonym I'll use for a local equipment supplier. We were pleased to return for two large machines and one small one to replace worn-out equip-ment purchased earlier from that company. Citnalta's motto was "Where you will always find personalized service. Satisfying customer Needs for over 56 years."