E-mail archiving has always been a concern, due to the strain bloated e-mail files put on a system infrastructure. With new legislation, it's becoming more top-of-mind for many businesses to get their e-mail in order. Plus, much of a company's knowledge is tucked away in e-mail, and there must be a better way to access that information. Recently, the SEC disciplined some big banks and fined them US$18.25 million because their e-mail retention didn't meet regulatory standards. It isn't a problem only banks face. The legislation involving e-mail retention affects most corporations, making e-mail compliance a major issue. E-mail server performance is another issue, mostly due to attachments. As much as 85 percent of all e-mail data is attachments, according to the Radicati Group. E-mail servers are bogged down, and adding more is expensive and not very effective. Then there's the e-mail content problem. The bulk of corporate memory and intelligence is buried in e-mail and attachments, but there isn't a cost-effective way to store, access, and search them. Instead, users spend as much as 20 percent of their time searching through e-mail and files, estimates Gartner.
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