The Art of People Management in Libraries: Tips for Managing Your Most Vital Resource

摘要

One of the more difficult tasks facing the library manager in the present age is people management. Perhaps it has always been difficult but it can often feel that in the modern, rather litigious climate, the task is harder than ever. Where does the library manager/information manager turn for help with this? Further, there is the change in nature of libraries worldwide. Moving from a repository to a gateway (Dowler, 1997; Raitt, 1997; Winzenried, 2010) has further challenged the people who manage these facilities. The net result of almost continual change in libraries over the past 30 or more years is a significant growth in uncertainty among personnel. More than ever before in history perhaps, there is great need for sensitive and confident management of people in libraries.