Often times, it's born at the desk. Staff members think of a new idea, and they want to share it with the decision-makers. They put together a presentation or proposal at the suggestion of their immediate supervisor and take it up to administration. But they receive a cold reception. Not only are they told, "No," but they were "talked to" by the department head: "How could anyone think such an idea would work? Didn't they realize that their idea had been tried five years earlier? "
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