SACRAMENTO PUBLIC LIBRARY, CA

摘要

Since Sacramento Public Library (SPL) won LJ's Jerry Kline Community Impact Prize in 2019, it has built on its successes and tackled 2020's unique challenges. The team took its use of Harwood conversations to the next level with Local Voices Network, spurring SPL to build out branch-specific services such as homework help in Vietnamese, and trained other libraries on its innovative accessibility and COVID-19 safety plans. With in-person outreach sidelined, bilingual census phone banking led to 15,755 calls, driving a 4.2 percent increased response rate. Curbside ballot boxes monitored by volunteers and staff, plus drive through collection, gathered nearly a quarter of the county's ballots. After COVID-19 shut down its braches, SPL launched 32 new virtual programs and services, increased digital checkouts by 23 percent, and added 42,356 new digital cardholders. SPL partnered with the county to deliver virtual early learning workshops, supported distance teachers, and supplied free books.