...
机译:在线服务的服务质量和持续意图的决定因素:eTax案例
Department of Operations and Information Systems, David Eccles School of Business, University of Utah, 1645 E. Campus Center Drive, Salt Lake City, UT 84112;
Department of Management Information Systems, Eller College of Management, University of Arizona, 1130 E. Helen Street, Tucson, AZ 85721-0108;
Department of Information Systems, Business Statistics and Operations Management, School of Business and Management, Hong Kong University of Science and Technology, Clear Water Bay, Kowloon, Hong Kong, China;
Department of Information Systems, Business Statistics and Operations Management, School of Business and Management, Hong Kong University of Science and Technology, Clear Water Bay, Kowloon, Hong Kong, China;
Department of Information Systems, Business Statistics and Operations Management, School of Business and Management, Hong Kong University of Science and Technology, Clear Water Bay, Kowloon, Hong Kong, China;
机译:调查顾客继续在线预订动机的动机:电子服务质量的作用
机译:确定移动医疗服务持续意图的关键质量维度:onecare服务的案例研究
机译:评估服务质量和公正性对客户满意度和移动增值服务的持续意图的影响:多维模型的实证检验
机译:自助服务创新的持续意愿的决定因素:以电子政府服务为例
机译:客户对服务质量的看法,使用在线预订系统以及影响使用该系统预订酒店房间的意图的在线评论
机译:探索影响消费者对共享单车服务持续意愿的关键因素:关注中国
机译:现场质量,个人特征和关系的影响利益通过关系质量使用社会网络服务的持续意图