Pushing Opportunities on the Internet

摘要

In today's competitive environment, customer-driven (one-to-one) strategies seem more likely to restore be and loyalty than product-centric approaches. With its interactive and open Architecture, the Internet Embraces the one-to-one model And arises as the right vehicle to Engage each customer in a Personalised relationship. Opportunities exist now for Telecommunications companies to Develop on-line customer-centric Services to provide their own end- Customers with personalised Services or to position themselves As a conduit for third parties to Trade with their individual Customers.