Analysis of property management ecological behavior in China based on the grounded theory: The influencing factors and the behavior model

摘要

The prevailing property management philosophy in China is outdated and is therefore not useful for improving the sustainability of buildings and their facilities. However, the introduction and integration of basic ecological concepts in the existing studies of ecological property management theory has been limited. The analysis related to the methods for and the influencing factors on ecological behavior implementation has hardly been covered. Based on the use of grounded theory, this paper conducts an in-depth analysis of property management ecological behavior by setting the influencing factors as the research target. First, a literature review is conducted to identify the definition of property management ecological behavior. Based on the theory of planned behavior, a preliminary theoretical model of the factors influencing ecological behavior in property management is constructed. Then, the research framework and a data analysis scheme are designed based on grounded theory. An in-depth review is used to gather information on property management in community and public housing. The interview data are coded and analyzed with the help of NVivo11 software to identify the influencing factors of the property management ecological behavior in China. Studies have shown that factors influencing property management ecological behavior include stimulus, status, scenario, and result. The stimulus factors include government regulations, market pressure, and social supervision. The status factors include scale, nature, capabilities, value, environmental awareness of managers, and financial situation. The scenario factors include service cost, resource availability, object factor, and owner willingness. The result factors include the profits of the company and the satisfaction of the owners. This study comprehensively identifies the influencing factors of the property management ecological behavior in China and enriches the definition of property management ecological behavior. A theoretical model of influencing factors of property management ecological behavior is built and employed to systematically analyze the characteristics of the ecological behavior of property service companies. This study provides a foundation for further analysis of the mechanisms guiding ecological behavior among property management companies in China. (C) 2019 Elsevier Ltd. All rights reserved.