Redefining hospitality for the 21st Century: Service, technology and people

Kandampully Jay; Aksoy Lerzan

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Redefining hospitality for the 21st Century: Service, technology and people

机译：重新定义21世纪的热情好客：服务，技术和人

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来源
《Journal of Business Research》 |2021年第12期|278-278|共1页
作者
Kandampully Jay; Aksoy Lerzan;
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Ohio State Univ Dept Human Sci Serv Management Columbus OH 43210 USA;

Fordham Univ Gabelli Sch Business Mkt New York NY 10023 USA;

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Redefining hospitality for the 21st Century: Service, technology and people

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