A Check-up for Safety Culture in 'My Patient Care Area'

摘要

The Culture Check-Up tool was developed in early 2006 and was applied in the CSICU as part of CUSP. The tool has been given to ICUs in several patient safety collabora-tives, statewide in Michigan, and to hospitals and health systems that administer the SAQ across their organizations, totalling more than 3,000 patient care areas in the past 18 months. It has been used by care team members, unit management, and by hospital executives who have partnered with a specific unit as part of CUSP. This tool has facilitated regular dialogue and discussions in patient care areas and engaged staff to create solutions to problems typically seen as the responsibility of administrators and other hospital leaders. Moreover, this tool has helped to depersonalize conversations. Instead of pointing fingers at colleagues, participants focused on their aggregate SAQ results and specific weaknesses found through item response scores.