Managing supply chains in times of crisis: a review of literature and insights

摘要

Purpose - The purpose of this paper is to review the literature to describe the current practices andrnresearch trends in managing supply chains in crisis. This paper also provides directions for futurernresearch in supply chain crisis management.rnDesign/methodology/approach - Articles published prior to August 2008 are analyzed andrnclassified.rnFindings - A unique five-dimensional framework to classify the literature is provided. The studyrnreveals that there has been extensive research done in this area in recent years. Much of the research isrnfocused on proactive approaches to crisis in supply chains. Management during various internal crisesrnsuch as supplier bankruptcy or loss of key clients is a new, challenging area that requires furtherrninvestigation.rnResearch limitations/implications - This paper does not include articles that are not peer-reviewed.rnPractical implications - This paper will serve as a guide to supply chain managers who would likernto know how crises, disasters, and disruptions in supply chains have been handled in existingrnacademic literature.rnOriginality/value - To the best of the authors' knowledge, this is the first literature review in thernarea of managing supply chains during crisis that looks at both SCM and operationsrnresearch/management science journals. This paper identifies the various methods that have beenrnused to handle crisis situations and provides a framework to classify the literature. Additionally, this paper identifies gaps in the literature that can provide ideas for future research in this area.