Electronic Public Service (eps) And Its Implementation In Chinese Local Governments

摘要

With the flourish of public sector Information and Communication Technologies (ICTs), there has been a growing need for research on the adoption of Electronic Public Service (EPS). To fill the existing knowledge gap in this area, this paper examines what EPS is and what is its implementation within Chinese local governments. This paper develops an analysis framework to discuss what types of e-services should be offered through applying EPS, and further reports the implementation of EPS in Mainland China. Several recommendations are made based on the research findings and China's actual situations.