E-business in a turbulent world: usage in European small and medium size enterprises

摘要

This article explores the awareness and level of implementation of e-business in European small and medium size enterprises (SMEs) primarily operating in the manufacturing sector. The results of a survey of 232 small firms are used to identify the challenges and responses faced by SMEs. Finally, the author provides a research agenda and suggests paths which might be followed by such firms in seeking to achieve best in class performance in e-business.