Exploring biometric technology adoption in a developing country context using the modified UTAUT

摘要

Biometric technology (BT) is a component of information security and person identification. Individual acceptance and adoption of BT is fundamental to successful implementation of BT by organisations. There has been a fairly moderate but improving pace of adoption of technology in developing countries. This study investigates factors affecting users' intention to use BT in a developing country based on the modified version of the unified theory of acceptance and use of technology (UTAUT). Results show that simpler biometric methods (e.g., fingerprinting) have higher level of utilisation than more complex ones (e.g., DNA). The intention to adopt biometrics is influenced by perceived ease of use, security, resource facilitating conditions, self-efficacy, and compatibility. Technology facilitating condition and awareness were found to exert some level of impact, while perceived usefulness, awareness, peer influence and complexity did not show any statistical influence on the intention to adopt BT.