Current status of reference services in academic libraries in mainland China: a web analysis

摘要

Since the introduction of the Internet and network technology, academic libraries in China have experienced great development and innovation. Some university libraries have been locating electronic resources and services on their websites since the late 1990s. This research presents the current status and the latest development of reference services in academic libraries in mainland China by reviewing these services (including reference librarian availability, user education, online reference and guided reading) found at library websites of the 95 "Project 211" institutions.