Customization of Web-based applications is often considered a designer skill rather than an end-user need. However, there is an ongoing shift to end-user-centred technology, and even users with poor or no skill in Web-based languages may feel the need to customize Web applications according to their preferences. Although Web authoring environments have an increasing number of features, the challenge of providing end-users with the ability to easily customize entire Web applications still remains unsolved. In this paper, we propose an intelligent approach to customizing Web-based applications. Customizations rules are automatically inferred by the system from changes that users supply as examples. They remain as long-term knowledge that can be applied to support future interactions, thus minimizing the amount of authoring that end-users need to do for this purpose. In order to better understand the implications of the user's modifications, they are analysed using the logical descriptions of the corresponding Web pages.
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