SalesLogix Closes In on Full-Service CRM

摘要

Best software's SalesLogix is a Windows-based sales, marketing, and support application that gives SMBs a universal view of the customer, from identifying initial leads to managing ongoing service contracts. The 6.2 release shapes up deployment and admin efforts and bridges gaps in its customer service and support system. New options, including global SpeedSearch and a customer self-service portal, are good trappings for service departments looking to improve customer satisfaction and efficiency.