Behind The Scenes: IT Confidential

摘要

His name is John Smith (not really). He works for a small company in the Pacific Northwest, and he recently received an E-mail from Dell Computer. It seems the computer maker is changing the name and some of the tactics of its small-business portal. The E-mail indicated that Dell's Business Alliance Sales Division was changing the portal name from Premier. Dell to My Account Premier. The new portal offers "customized pricing and detailed account information."