Goal For Web Services: Mass Customization

摘要

Bob Bongiorno sees his job as changing the way customers think of ADP. He wants them to regard Automatic Data Processing not only as the leading payroll and employer services provider, but as the technology behind those services as well. As CIO of ADP's largest unit, Employer Services, Bongiorno is charged with giving the company's IT-based services—payroll, human resources, benefits administration, management of time and labor, tax and compliance, retirement plans, etc.— the same look and feel.