An application of the BPCM model in an e-business driven transformation agenda Assessing resource implications for a European automotive multinational corporation (MNC)

摘要

Purpose - The purpose of this paper is to evaluate e-business driven organisational transformation and its resource implications for a European automotive multinational corporation. The application of Business Process Change Model (BPCM) was used to investigate throughout the five developmental stages of transformation and the associated resource implications in business-to-business (B2B) and extranet applications.