Risk Management of ERP Projects in Manufacturing SMEs

摘要

To deepen the knowledge on enterprise resource planning (ERP) implementation in small and medium size enterprises (SMEs), this study identifies and assesses the main risks in ERP projects through a case study of three manufacturing SMEs. Various tools, standardised methods and techniques have been developed to help enterprises better manage their ERP projects. In this paper, the author introduces two risk management methods targeted for SMEs in their ERP implementation projects. By using company-specific risk analysis method (RAM), the critical risks of the ERP projects have been identified and assessed. Then, by using characteristics analysis method (CAM), recommendations of how to divide the ERP projects into manageable sub projects are given.