Michele Massimino often tells a favorite lean story.rnIn 2006, employees at the Anoka, Minn., headquarters and manufacturing plant of Hoffman Enclosures Inc. were treated to a celebratory July 4 luncheon. Company managers, all standing behind a long serving table, fixed barbecued chicken sandwiches and served them one-by-one to a long line of workers. As more workers began to take their break, the longer the holiday meal line became.rnIt was then that Massimino, Hoffman's director of lean enterprise, was given a taste of her own medicine.
展开▼
