FRESH STRATEGIES FOR REBUILDING RETAIL

摘要

As e-commerce sales continue to climb, retailers seek ways to keep pace, filling orders promptly while controlling costs. That's true for retailers that sell entirely dircct-to-consiuner, for omnichannel companies with extensive brick-and-mortar footprints, and everyone in between. In fact, 14% of retailers responding to an October 2020 ResearchScape International survey conducted for supply chain sen ices company Blue Yonder had fully automated their fulfillment centers, with another 21% planning to do so in the next 12 months. E-commerce retailers also use many other strategies to improve customer service and increase efficiency. For example, they implement software to provide visibility and support better decision making, outsource fulfillment to logistics partners, and use alternative fulfillment strategics such as drop shipping.