MITIE puts tomorrow's top talent on course for success: Most promising managers get lessons in the art of leadership

摘要

Purpose – This paper aims to describe how strategic outsourcing and energy-services company MITIE has teamed up with the UK's Cranfield School of Management to provide its most promising senior operational managers with strategic business education. nnDesign/methodology/approach – The paper explains the reasons for the program, the form it takes and the results it is achieving. nnFindings – The paper reveals that the main areas the program covers are: account development and retention built on service enhancement; financial management, particularly in relation to the development of margins; and leadership. It explains that the program seeks to develop a facilities-management mindset and wider awareness of collaborative business opportunities, while fostering a “one MITIE” mindset. nnPractical implications – The paper demonstrates that the program enhances the company's ability to deliver its current business objectives as well as prepare key employees for their future expanded roles. nnSocial implications – The paper highlights how the program targets MITIE's most promising senior managers who have not previously received formal, postgraduate business education. nnOriginality/value – The paper details a successful collaboration between a FTSE 250 company and Cranfield School of Management