CHRIS NASSETTA: FIRST 120 DAYS AT HILTON

摘要

Hotels: How are you operating differently at Hilton? Nassetta: In the first 120 days, I spent a lot of time getting to know the organization, traveling around the world to get a sense for the people and what they are doing, finding the strengths and weaknesses, and trying to figure out how we should be doing things differently and more effectively and efficiently. It has been more of a fact-finding time, focusing on organizational issues while getting up to speed on the overall business, and making sure I am out with customers.