Courtyard by Marriott has spent the past five years redefining its lobby experience. In 2008, the Marriott International brand began the "Courtyard Refreshing Business" lobby renovation, and the process is expected to be complete at its 900-plus hotels this year. "Lobby spaces should be multi-functional and flexible," says Janis Milham, vice president and global brand manager, Courtyard by Marriott. "Guests are looking for a variety of opportunities to engage in the lobby: to get work done, to relax, to socialize, to eat, to check in, to have meetings and more."
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