INVESTING IN NEXT-GENERATION TECHNOLOGY

摘要

In response to a recovering economy and relentless competitive pressures, hoteliers are evaluating opportunities that will increase operational efficiencies and generate significant revenue. At the core of these decisions are investments that embrace next-generation solutions to facilitate more robust on-premise and in-room experiences. With advances in technology, there are opportunities to create compelling distinctions between those hoteliers that deliver expected amenities such as free Wi-Fi and those that provide enhanced entertainment options such as casting to in-room TV's or personalized and responsive guest services. When weighing options, there are a few indispensable facts to consider. 1. According to numerous sources, 85% of guests use smartphones when they travel. 2. According to Hospitality Technology, 84% of guests expect free Wi-Fi, 72% are more likely to return if the hotel has the technology they expect, and 66% will pay more for technologies they deem important.