CRI Expands Seal of Approval to Enhance Carpet Care Standards

摘要

The Carpet and Rug Institute (CRI) is expanding its Seal of Approval program to "encourage carpet cleaning companies to provide a higher level of customer service and satisfaction," the orga-rnnization said.rnCRI's Seal of Approval program tests and certifies the best performing carpet cleaning solutions, vacuums, deep cleaning extractors and professional carpet cleaners. Com-rnpanies certified as Seal of Approval providers must continue to use cleaning products and equipment tested and certified under the program. Additionally, the expanded program asks that companies agree tornuphold certain principles of customer satisfaction and comply with a code of conduct -which requires certified providers to uphold a high standard of accountability, responsibility and customer-oriented service.