Traveling the e-commerce road has its ups and downs

摘要

My personal experience with e-commerce this year was frustrating — and it started even before Black Friday. In mid-November, an order from a clothing store never arrived at our house; apparently it was delivered to the wrong address, somehow "refused" and sent back to the shipper. In December, I got a postcard from UPS notifying me that they were holding an item someone had sent to my P.O. box. Luckily, I called rather than traipsing over to the UPS facility-they had returned it to the sender only two days after the date on the postcard because they didn't have enough room.