Constructing a Network of Shared Agreement: A Model of Communication Processes in Negotiations

摘要

Traditional, static negotiation theories focus on descriptions of various external factors that influence the outcome of negotiations. They are useful in predicting the negotiation outcome in a limited way, because the result of the negotiation is ultimately determined not only by objective facts, but is worked out during the negotiation itself. We propose a Dynamical Negotiation Network (DNN) model that links the negotiation outcome with the process of attaining that outcome. This model represents the negotiation process in terms of a dynamically constructed network of interconnected nodes of meaning. The structure of the network and dynamics of its creation determine the outcome of a negotiation. In the presented study, we examined 58 participants who negotiated in dyads. There were many objective facts; those that were taken into consideration, the order they appeared in the negotiation, what structure of relationships they formed, helped determine a 'shared reality' that drove negotiation outcomes. We show that the DNN model explains the outcomes of their negotiations more precisely than do the static elements of the situation.