A COMPARISON OF HOSPITAL RISK MANAGEMENT STRATEGIES UNDER SARS AND COVID-19

摘要

This study explores the methods of hospitals use in taking to implement response measures from the perspective of epidemic crisis management. We analyze the practical experience of each hospital, the crisis situation, the countermeasures, and the review of the hospital's rehabilitation methods. This research utilizes a case study method. Interviews, internal hospital file data, and related journal articles and media reports are the main sources of research data. This research explores organizational behavior of the hospital and the strategic emergency points that it showed in the face of crisis. We examine the "transformative" leadership style uses timely and application-oriented management. We observe that implementation of epidemic prevention measures and response methods have gradually embarked on the right path from chaos. Faced with a shortage of antiepidemic materials, hospitals have been working hard to deal with risk management. Based on these findings, this research provides some policy implications for hospitals to mobilize and respond to similar viral diseases in the future.